Testimonials: Education

"I am very pleased with the professionalism, scheduling, training and installation that EDC provided to our school district. They made a potentially painful transition go very smoothly. As with every large-scale project, there are unforeseen items that crop up; their staff stayed on top of these items to find acceptable resolutions for our school district in a timely manner."

"With the help of Eastern DataComm and our new VOIP Shoretel phone system, our two schools appear seamless to our staff and parents. This is a great solution for our mobile teachers – they can transfer their extension to any classroom they go to. The Shoretel system has made the support staff more productive, too - our technology and custodian department can be paged on their cell phones by the system! >From receiving voicemails in our email inbox to conference calling, the Shoretel VOIP system has greatly increased our level of communication throughout the school district."

"The backend software has made management easy, and the phone system directory has been especially helpful to the district. The implementation of a ShoreTel system has had the most impact on communications between parents and teachers," Ricart said. "Parents are now able to leave messages for teachers on their mailboxes. Staff members are able to access their voicemail even from outside the district and receive email notifications of new voicemails. We believe in ShoreTel's 'brilliantly simple' solutions, and so does the Ridgewood district." Adaptation of the new phone system for staff has been very easy, according to Ricart. "They love it," she said.