Category: Blog - page 7

News

Turning Collaboration from Buzzword to Competitive Advantage

According to Techaisle’s 2017 Top 10 SMB (small to midsize business) Business Issues, IT Priorities and IT Challenges report, the No. 2 IT priority is collaboration, behind the cloud and ahead of mobility and security. That’s a pretty powerful statement. Smaller organizations, on average, are saying that the ability of IT to support business collaboration […]

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How Contact Centers Support Evolving Goals and Priorities in Healthcare

As healthcare providers become more patient-centric, there is an increasing need for solutions that enable these organizations to treat patients more like customers. Just as consumers have increased expectations for customer service, responsiveness and communication, patients have similar expectations for the quality and delivery of care, communication with health professionals, finding answers to health-related questions, […]

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Helping School Administrators Stay Connected on the Go

K-12 and higher education school administrators have become just as mobile as the learning environments in their schools. Administrators are constantly visiting classrooms and buildings, meeting with parents and teachers, attending professional development workshops, and collaborating with fellow education professionals. Administration is no more tied to a desk than a child’s education is. And like […]

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How to Maximize the Benefits of Mobile Devices in Healthcare

Research firm IDC just published its Semiannual Mobility Spending Guide, showing continued strong investments in mobile devices, applications and services. The healthcare industry is leading the way in mobile, with projected spending that’s more than twice the overall average. In healthcare, mobile devices are being used to improve both operational efficiency and the quality and […]

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Savings & Growth: How 1 Easy Telecom Change Can Drive Both

Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecom. Analog technology or digital lines require additional wiring and installation if you want to scale and can quickly put a hole in your pocket. SIP trunking, on the other hand, has gained popularity over the years as […]

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Why Cloud Phone Systems Make Sense for Startups

Entrepreneurship is critical to both economic growth and innovation. Entrepreneurs have the power to influence how we live and work, and force companies and individuals to change their ways of thinking. As these ideas take hold and startups become financially successful, they create jobs, reinvest in the organization, and contribute to a healthy economy. Without […]

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Is Your Old PBX System Hindering Your Employees’ Productivity?

Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they want). The result often is an increase in productivity and a more satisfied workforce—a win-win for companies and their employees alike. Is your PBX system supporting your employees or hindering […]

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3 Reasons Why Multisite Businesses Need a Robust IP Communications Platform

It’s increasingly common for organizations to grow beyond headquarters to branch locations. Even small businesses use this strategy to better serve customers, gain needed skill sets, and take advantage of lower real estate and labor costs. Mergers and acquisitions can quickly expand an organization’s geographic footprint. In addition, many employees now work remotely in home-based […]

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