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Eastern DataComm Announces Appointment of Alan Ritchie as New Operations Manager

Eastern DataComm announced today the appointment of Alan Ritchie as Operations Manager. This is a new position within the organization.

In this role, Alan will be managing the processes of equipment procurement, warehouse flow, project management, system preparation, customer training, technical support and ongoing maintenance. He is certified with several key…

Eastern DataComm Receives Achievement in Exceeding “World-Class” Customer Experience and Loyalty

Eastern DataComm announced today it has exceeded the “World-Class” Customer Experience threshold in customer loyalty from ShoreTel during the 2014 Partner Year.

ShoreTel uses the Net Promoter Score methodology (NPS®), a globally recognized leader in tracking and measuring customer loyalty, and Eastern DataComm customers provided feedback that elevated us to…

Eastern DataComm Hosting Three November Seminars Aimed at Educating School Administrators on E-Rate Funding Changes

Eastern DataComm announced today it is hosting three seminars in November aimed at educating school administrators, superintendents and business administrators on solutions to many technology challenges that districts face today with upgrading their wireless network and improving communications. This will include recent changes to E-Rate and how that affects…

Eastern DataComm Expands ShoreTel Offerings to Include Cloud Solutions

Eastern DataComm announced today it is now offering ShoreTel Sky® solutions to its customers, joining the “Enabled tier” of the Champion Partner Program – Cloud track. ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications solutions, recently expanded its innovative Champion Partner Program with…

Eastern DataComm Presents Mobility Technology Event

With a variety of smartphones and tablets being used for business communications, it has become increasingly important to integrate these devices into existing communication infrastructures securely and cost-effectively, while enabling the workforce to be more productive. Therefore, Eastern DataComm has brought together the “best in breed” solutions in voice…

Eastern DataComm Presents Mobility and B.Y.O.D (Bring your own device) Seminar

With a variety of smartphones and tablets being used for business communications, it has become increasingly important to < integrate these devices into existing communication infrastructures securely and cost-effectively, while enabling the workforce to be more productive. Therefore, Eastern DataComm has brought together the "best in breed" solutions in...