For all of the benefits of cloud phone solutions (and there are many, including scalability, flexibility, and mobility), there’s no avoiding the fact that many people remain somewhat skeptical of the cloud. Typically, those business leaders’ concerns revolve around a handful of key issues: reliability, security, control, and risk. The truth, however, is world-class cloud […]
Amplify employee communication
Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer. But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in […]
When Disaster Strikes: Looking to the Cloud for Business Continuity
It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Paul the sales manager knocks on your door with a perplexed look on his face. “Do you know what’s wrong with the phone system?” he asks. “There’s no dial tone, no access […]
Virtual Reality: How to easily establish consistent communications with anyone, anywhere
When the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed that half of their employees would be […]
Remote Control: How your phone system may be stifling remote employee productivity
Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Hackensack,NJ , but these reps will primarily work out of their home offices and much of their time will be spent on the phone […]
