Blog
-
September 6, 2016
Is Your Old PBX System Hindering Your Employees’ Productivity?
Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they want). The result often is an increase in productivity and a more satisfied workforce—a win-win for companies and their employees alike. Is your PBX system supporting your employees or hindering …
Read More -
June 27, 2016
4 Reasons Why SIP Trunking is the Perfect Match for UC Solutions
SIP trunking comes with many benefits – reduced telecom costs, cloud functionality and ease of capacity expansion are just a few. When paired with other communications solutions such as unified communications, businesses are able to seamlessly integrate those benefits with UC functionality such as desktop sharing or instant messaging. By extending your onsite UC solution …
Read More -
February 9, 2016
Your Phone System Can Boost the Value of Your CRM
Today’s customer expects a seamless experience no matter how they choose to do business. To be competitive, organizations must provide customers with multiple communications options, including phone, email, instant messaging, text and social platforms. Employees need immediate access to detailed customer information in order to answer questions, troubleshoot problems and nurture a profitable relationship. Many …
Read More -
August 31, 2015
Hosted or On-Premises? Factors to Consider When Choosing a Phone System
A hosted or cloud-based Voice over IP (VoIP) phone system offers a number of advantages. If you’re already using VoIP-compatible phones, which many organizations are, capital costs are minor. Operational costs are also reduced because management and maintenance responsibilities shift to a third-party service provider. You pay as you go for the services you need, …
Read More -
August 18, 2015
Is Your Phone System Agile Enough to Scale?
It’s the first day of a new quarter, you’ve just wrapped up a series of planning meetings with your team, and you notice an email from the CEO of your company. He wants to sync up with you on his vision for growth over the next 12 months, a plan that he says will involve …
Read More
