VoIP Solutions for Business

What Are VoIP Solutions for Businesses

Unlike traditional analog phone systems that rely on dedicated copper wiring, VoIP utilizes your internet connection to transmit voice data, eliminating the need for separate phone lines and offering far greater flexibility. VoIP phone service allows organizations to scale quickly, integrate advanced features, and support remote or hybrid work models, all while reducing long-term costs.

With Mitel VoIP solutions from Eastern DataComm, our customers can select their own deployment model, onsite, data center, cloud, or hybrid, using customer-dedicated instance applications.

Eastern DataComm Is Proud to Be a ZeroNow Trusted Partner

ZeroNow is a community designed to drive ideas, innovation, and investment to advance school safety. The organization is driven to increase the pace and scale of technology innovation, ideas, and investment in school safety designed to bring about real change now. And we share that drive and commitment.

Eastern DataComm is thrilled to join ZeroNow in its mission to make our schools and communities safer through innovative initiatives and technology-led change.

Mitel Technical Excellence

We work hard to provide effective technology and communications solutions to keep schoolsbusinesses, and municipalities as safe as possible.

We’re honored to receive this recognition and will continue to carry out our mission of developing and spreading technology that safeguards our communities.

VoIP Systems That Meet the Latest Federal Regulations

In light of two recent federal laws strengthening the effectiveness of emergency calls, many school districts, businesses, and municipalities are taking a more critical look at their multi-line telephone systems.

Kari’s Law is a Federal Communications Commission regulation that impacts multi-line telephone communications and requires such systems to allow users to dial 911 without entering a prefix. In addition, the law requires that notification to other resources is completed when the 911 call is made.

When a 911 call is made from one of our VoIP phone solutions, it automatically alerts emergency responders and shares the location of the call. The system allows for in-the-moment communication and conferencing among crisis managers and emergency personnel as well. So, from the initiation of an emergency call, everyone is on the same page.

RAY BAUM’S ACT requires all multi-line phone systems to send a dispatchable location along with a “call back” number each time a 911 call is made. The law is designed to help first responders understand the precise location to which they should send resources and how they can best respond to that particular emergency.

Our Mitel systems are compliant with this legislation. They swiftly and efficiently deliver vital information regarding the exact point for response to crisis managers. This dispatchable location data not only allows you to maintain FCC compliance, but it can also save lives.

Eastern DataComm’s Lockdown and Emergency Notification System (LENS) integrates with Mitel’s industry-leading Mitel Revolution to address emergency notification and communication challenges while complying with these requirements.

Both MiVoice Business and Mitel Revolution meet these federal requirements and can integrate with other aspects of your business’s technology infrastructure and emergency response notification system.

Tailored VoIP Tech Solutions for Every Business

VoIP for Schools

Today’s schools need an efficient, cost-effective phone solution that optimizes their communication processes. Eastern DataComm equips schools nationwide with an integrated phone system that allows for improved communications within the school building, as well as an integrated emergency notification system to alert everyone on the campus of an emerging threat or active lockdown. With our integrated system, you can contact first responders at the touch of a button.

Streamlining Daily School and District-Wide Communication

From confidential interoffice calls to on-campus emergencies, schools have needs that set them apart from businesses and municipalities. At Eastern DataComm, we’re experienced in working with schools and districts to identify and address these needs while delivering customized solutions that ensure crystal-clear, efficient communication.

Integrating with Your Other Technology Solutions

From access control systems to paging systems, there are several different technology pieces that a school or district might already use. Our VoIP solutions integrate seamlessly with other safety and communications technologies and can be implemented to improve the clarity and efficiency with which you communicate daily.

Mitel Revolution in Action on Campus

During emergencies, Mitel Revolution can send out mass notifications to students, faculty, and staff in seconds. During urgent situations, having everyone on the same page and responding appropriately as quickly as possible can make all the difference in mitigating damage and saving lives. Simplicity and the ability to respond quickly are absolute essentials. Revolution achieves both.

Supporting Effective, Efficient Emergency Notification and Response

In an emergency, time is of the essence and can mean the difference between safety and tragedy. That’s why, at Eastern DataComm, we ensure that our VoIP systems integrate with our Lockdown and Emergency Notification System (LENS + OPTICS). By dialing a code on your VoIP phone, you can initiate a lockdown, shelter-in-place, or other emergency protocol within seconds of recognizing an active threat on your campus.

With Mitel’s revolutionary app, aptly named ‘Revolution,’ you’ll have access to an array of communication solutions that help address your routine and mass communication needs. The application is easy to use by design. It allows users to access all features from one simple yet powerful platform.

Mitel’s routine and mass notification solution is designed to provide organizations with reliable communications across a wide range of channels and devices. This keeps everyone informed, safe, and connected during emergency situations, no matter where they occur.

Mobility When You Need It Most

With Mitel Revolution, you’ll have mobile access to a variety of communication and notification features. Revolution is available on both Android and iOS platforms to keep the lines of communication open regardless of the type of device. The system easily integrates with existing platforms such as Microsoft Teams and Google Classroom, enabling administrators, faculty, and staff to communicate efficiently and securely, whether on campus or working remotely.

VoIP for Government Agencies

Whether you’re managing a hybrid or work-from-home team or looking for a more reliable phone system that won’t let you or your employees down, VoIP phone systems are an excellent choice for governments and municipalities.

  • Keep Distributed Departments Working in Harmony
    Provide your employees with the ability to work from anywhere using softphones, desk phones, and mobile phones while staying productive in the process.
  • Stability and Continuity That Keep You Moving Forward
    Our Mitel solutions offer industry-leading reliability and survivability and offer the stability you need to handle projects big and small, so nothing slows you down.
  • Integrate with Ease
    Integrate your key systems with customized solutions that streamline organizational collaboration.
  • Reliable and Safe Data Protection
    Data Protection is more vital than ever. With Eastern DataComm-provided Mitel solutions, you’ll be in good hands. Eastern DataComm technicians will design a solution that can help protect against cyber-attacks and configure anti-fraud and privacy protection while assisting with the compliance regulations that matter most to your business. (From HIPAA to ADA and FCC regulations), so that you’ll feel confident that your communications are as safe as possible from the get-go.
  • Enhance Citizens’ Experience Every Time They Pick up the Phone
    Crystal-clear call quality and unbeatable reliability make Mitel’s VoIP phone systems a win for you and those you serve each day.

What’s Included in Our VoIP Business Systems

Our industry-leading Mitel VoIP solutions offer a wealth of benefits, including:

  • Fast, easy setup
  • Streamlined collaboration
  • Integration with mobile apps and more!

Improve the efficiency and productivity of your office with an integrated phone solution from telephony leader Mitel. Our Eastern DataComm team provides a VoIP phone solution that is designed uniquely to elevate and streamline your daily communication processes. Eastern DataComm’s commitment to superior customer service ensures that you can quickly and seamlessly go from the initial planning and implementation phases through to expert user stages.

1

Ease of Communication

You deserve streamlined, clear, and efficient communication. The demands of your business make it imperative for a phone system to keep up with the pace of your daily activities. But there is no one-size-fits-all VoIP technology solution. That’s why, at Eastern DataComm, we customize VoIP systems to address your key concerns, address your challenges, and deliver on the communications needs that allow your business to operate uninterrupted.

2

Solutions That Scale

Whether you’re a team of thirty, three hundred, or three thousand, Eastern DataComm can work with you to create a VoIP solution that suits your needs now and in the future.

And because our VoIP solutions are supported by industry-leading Mitel technology, you’ll always enjoy cutting-edge, high-quality communications support.

3

Streamlining Collaboration for Distributed Teams

Provide your organization’s employees with the ability to work productively in the office and beyond with desk phones, softphones, and mobile phones.

4

Support When You Need It

If you’ve got questions, we’re here to help you find the answers. Whether you’re looking for a solution to a technical issue or want to explore upgrading your system with additional integrations, our experienced support team – comprised of advisors and technicians – can help you resolve problems and get back to work with confidence.

Comparing VoIP Deployment Options: Cloud, On-Premise, Hybrid

Every organization has different needs, which is why Eastern DataComm offers flexible VoIP deployment models:

  • Cloud-Based Phone System: Hosted off-site, cloud-based VoIP offers maximum flexibility, rapid scalability, and simplified management without the need for on-premise hardware.
  • On-Premise VoIP Systems: Hosted locally on your own servers, providing complete control over system management, data security, and customization.
  • Hybrid VoIP Solutions: Combine the best of both worlds — retaining full control over critical infrastructure while leveraging the flexibility of cloud services for remote users or distributed locations.

Our expert team will help you determine the ideal deployment model to fit your organization’s size, goals, and IT resources.

Built-In Scalability That Grows with Your Team

Eastern DataComm’s VoIP telephone systems are designed to grow alongside your organization. Whether you operate a small school, a mid-sized municipality, or a multi-campus enterprise, we deliver VoIP phone systems that:

  • Easily expand from 30 to over 3,000 users.
  • Seamlessly add users, devices, and locations as your organization evolves.
  • Simplify management across distributed teams and remote offices.
  • Support hybrid work models without compromising security or performance.

With Mitel’s trusted VoIP phone technology and Eastern DataComm’s expert support, your communications infrastructure is future-ready.

  • Fast, easy setup
  • Streamlined collaboration
  • Integration with mobile apps and more!

At Eastern DataComm, we employ a consultative approach to addressing your communications needs. We work with you to understand your organization’s specific and dynamic strengths and challenges. We look for opportunities to augment your current system or completely reshape it into a reliable, efficient, and user-friendly solution that becomes an asset to your productivity and business goals.

Our business phone solutions are built to be cost-effective, user-focused, and scalable.

With our flexible tools at your disposal, you can increase the productivity of your workforce and the profitability of your organization. Eastern DataComm’s phone solutions have proven successful time and time again, meaning that we equip your team with a solution that works.

The 6900 IP Series is a powerful business suite of desk phones with crystal-clear audio, Wi-Fi, and Bluetooth connectivity. Plus, the 6900 IP Series provides advanced features and a broad array of accessories to improve productivity and mobility in today’s modern business environment.

Mitel Revolution is a state-of-the-art mass notification solution. It offers flexible, industry-leading features that improve communication, security, and emergency response capabilities.
 
From real-time notification alerts to facility-wide paging announcements to mobile-centric communications at the press of a button, the combined impact of Mitel Revolution and Eastern DataComm allows you to customize and leverage this powerful technological tool to address the needs of your business, municipality, or school district.

MiVoice Business provides you with the chance to improve the speed and quality of your business decisions by providing you and your employees with everything necessary to collaborate seamlessly, anywhere and anytime.

Complete Flexibility

Whether you need onsite, virtual, or private cloud deployments, Mitel has you covered.

Industry-Leading Communication

Mitel’s next-generation software is second to none, and their collaborative approach mirrors that of Eastern DataComm. Eastern DataComm + Mitel is the equation that provides our customers with the utmost in telephony hardware and service. Together, we deliver the best possible support for your VoIP needs backed by experience, dedication, and know-how.

Future-Proof Your VoIP Solution

Mitel offers acceleration of new features and application deployment for VoIP solutions, so you always have the opportunity to take advantage of the latest advancements in voice and communications technology.

Eastern DataComm Is a Trusted Provider of Mitel Solutions for Your Business, Municipality, or School District

Eastern DataComm has been a Mitel Gold Partner for over 15 years. We continue to partner with Mitel because of their innovative approach to telephony, easy-to-navigate management, and ability to integrate seamlessly with our solutions.

Mitel is a recognized global leader in communications today and has been for 45 years. Trusted by over 70 million customers, have confidence that you are in good company with platform users whose expectations have been met and exceeded by these communications technology solutions.

Schedule a VoIP Phone Systems Consultation

Upon completion of the above form, an Eastern DataComm Safety & Communications Advisor will reach out to you to schedule your consultation.

A VoIP (Voice over IP) phone system allows voice communication over the internet instead of traditional phone lines. It converts voice into digital signals, enabling flexibility, remote access, advanced features, and often lower costs compared to analog systems.

Yes – modern VoIP systems offer reliable call quality, built-in redundancy, and advanced emergency notification integrations that make them highly effective for safety-critical environments like schools, municipalities, and public safety organizations.

VoIP integrates with systems like Eastern DataComm’s LENS and Mitel Revolution to initiate lockdowns, shelter-in-place protocols, and real-time notifications quickly – improving campus-wide coordination during crises.

Yes – most VoIP systems allow you to port your existing phone numbers. Eastern DataComm manages the entire transition process to ensure continuity without service disruptions.

On-premise VoIP systems are hosted locally, offering complete control over security and management. Cloud-based VoIP is hosted off-site, providing flexible access for remote users and simplified maintenance. Hybrid VoIP solutions offer a combination of both.