81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some
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Sometimes, we need to destroy the status quo to create a new model of engagement. Sometimes, the market does that for us and that can
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Years ago, K-12 students had fire drills and “say no to drugs” programs. Some school districts also had students practice using emergency exits on buses.
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Video surveillance consumes a ton of storage capacity and bandwidth. The higher the quality of the video, the more it consumes. For example, 1080 HD
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Many organizations are using the cloud for some of their communications and collaboration tools. The cloud reduces or eliminates capital costs for on-premises hardware, offers
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Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just
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It is now the end of Daylight Savings Time and schools need to set all of their clocks to “fall back.” While most of us
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If you make money using the phone, then your phone system needs to be a business enabler, not an inhibiter. It needs to differentiate your
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Multi-cloud and hybrid cloud adoption is on the rise, according to the RightScale 2017 State of the Cloud Report, which found that organizations are using
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You're busy running your company—who has time to spend managing a phone system? Discover how ShoreTel Connect delivers an experience and quality of service that
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If your business is looking to simplify its phone management, SIP trunking might be the relief you’re looking for. By eliminating the need for maintenance
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According to Techaisle’s 2017 Top 10 SMB (small to midsize business) Business Issues, IT Priorities and IT Challenges report, the No. 2 IT priority is
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