Blog Def Thum
22-Mar-18
The 8 Most-Asked Questions About Cloud Communications – Answered
81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some
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Blog Def Thum
05-Mar-18
Fear of Change in the Age of the Customer
Sometimes, we need to destroy the status quo to create a new model of engagement. Sometimes, the market does that for us and that can
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Blog Def Thum
29-Jan-18
The Role of Technology in K-12 School Safety
Years ago, K-12 students had fire drills and “say no to drugs” programs. Some school districts also had students practice using emergency exits on buses.
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Blog Def Thum
15-Jan-18
Video Surveillance Compression that Delivers Both Efficiency and Image Quality
Video surveillance consumes a ton of storage capacity and bandwidth. The higher the quality of the video, the more it consumes. For example, 1080 HD
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Blog Def Thum
26-Dec-17
Is It Time to Move Your Phone System to the Cloud?
Many organizations are using the cloud for some of their communications and collaboration tools. The cloud reduces or eliminates capital costs for on-premises hardware, offers
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Blog Def Thum
20-Nov-17
Tips & Tricks to Modernize Your Contact Center
Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just
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Blog Def Thum
06-Nov-17
Technology Upgrades to Help Schools from “Falling Back”
It is now the end of Daylight Savings Time and schools need to set all of their clocks to “fall back.” While most of us
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Blog Def Thum
26-Jul-17
Ensuring Your Phone System Is a Business Enabler
If you make money using the phone, then your phone system needs to be a business enabler, not an inhibiter. It needs to differentiate your
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Blog Def Thum
06-Jul-17
Public, Private or Puffy: What Exactly Is the Cloud, Anyway?
Multi-cloud and hybrid cloud adoption is on the rise, according to the RightScale 2017 State of the Cloud Report, which found that organizations are using
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Blog Def Thum
28-Jun-17
How do Start-ups and Smaller Businesses Connect?
You're busy running your company—who has time to spend managing a phone system? Discover how ShoreTel Connect delivers an experience and quality of service that
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Blog Def Thum
01-Jun-17
How to Simplify Your Telecom with SIP Trunking
If your business is looking to simplify its phone management, SIP trunking might be the relief you’re looking for. By eliminating the need for maintenance
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Blog Def Thum
01-May-17
Turning Collaboration from Buzzword to Competitive Advantage
According to Techaisle’s 2017 Top 10 SMB (small to midsize business) Business Issues, IT Priorities and IT Challenges report, the No. 2 IT priority is
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