Blog Def Thum
20-Nov-17
Tips & Tricks to Modernize Your Contact Center
Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just
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Blog Def Thum
06-Nov-17
Technology Upgrades to Help Schools from “Falling Back”
It is now the end of Daylight Savings Time and schools need to set all of their clocks to “fall back.” While most of us
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Blog Def Thum
26-Jul-17
Ensuring Your Phone System Is a Business Enabler
If you make money using the phone, then your phone system needs to be a business enabler, not an inhibiter. It needs to differentiate your
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Blog Def Thum
06-Jul-17
Public, Private or Puffy: What Exactly Is the Cloud, Anyway?
Multi-cloud and hybrid cloud adoption is on the rise, according to the RightScale 2017 State of the Cloud Report, which found that organizations are using
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Blog Def Thum
28-Jun-17
How do Start-ups and Smaller Businesses Connect?
You're busy running your company—who has time to spend managing a phone system? Discover how ShoreTel Connect delivers an experience and quality of service that
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Blog Def Thum
01-Jun-17
How to Simplify Your Telecom with SIP Trunking
If your business is looking to simplify its phone management, SIP trunking might be the relief you’re looking for. By eliminating the need for maintenance
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Blog Def Thum
01-May-17
Turning Collaboration from Buzzword to Competitive Advantage
According to Techaisle’s 2017 Top 10 SMB (small to midsize business) Business Issues, IT Priorities and IT Challenges report, the No. 2 IT priority is
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Blog Def Thum
18-Apr-17
How Contact Centers Support Evolving Goals and Priorities in Healthcare
As healthcare providers become more patient-centric, there is an increasing need for solutions that enable these organizations to treat patients more like customers. Just as
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Blog Def Thum
27-Feb-17
Helping School Administrators Stay Connected on the Go
K-12 and higher education school administrators have become just as mobile as the learning environments in their schools. Administrators are constantly visiting classrooms and buildings,
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Blog Def Thum
05-Jan-17
How to Maximize the Benefits of Mobile Devices in Healthcare
Research firm IDC just published its Semiannual Mobility Spending Guide, showing continued strong investments in mobile devices, applications and services. The healthcare industry is leading
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Blog Def Thum
14-Dec-16
Savings & Growth: How 1 Easy Telecom Change Can Drive Both
Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecom. Analog technology or digital lines require additional
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Blog Def Thum
28-Nov-16
The Risk of Using an Old Phone System Just Because “It Still Works”
It’s easy to justify delaying the upgrade or replacement of a phone system when the existing phone system seems to be working fine. However, an
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