SIP trunking comes with many benefits – reduced telecom costs, cloud functionality and ease of capacity expansion are just a few. When paired with other
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In today’s hyper-competitive, customer-driven business climate, organizations are focusing on the delivery of an exceptional customer experience. That’s driving technology investments to help optimize every
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Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable,
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Technological advances have shined new light on the critical role of effective communication in medical practices. Better communication can dramatically improve the quality and frequency
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Today’s customer expects a seamless experience no matter how they choose to do business. To be competitive, organizations must provide customers with multiple communications options,
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With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one
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A hosted or cloud-based Voice over IP (VoIP) phone system offers a number of advantages. If you’re already using VoIP-compatible phones, which many organizations are,
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It’s the first day of a new quarter, you’ve just wrapped up a series of planning meetings with your team, and you notice an email
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For all of the benefits of cloud phone solutions (and there are many, including scalability, flexibility, and mobility), there’s no avoiding the fact that many
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Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used
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It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere,
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Recently, we met with a public entity that was still using a telephone system that they had purchased in 1994.  It seemed to them that it was
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