17-Nov-16

Why Cloud Phone Systems Make Sense for Startups

Entrepreneurship is critical to both economic growth and innovation. Entrepreneurs have the power to influence how we live and work, and force companies and individuals

06-Sep-16

Is Your Old PBX System Hindering Your Employees’ Productivity?

Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they

29-Aug-16

3 Reasons Why Multisite Businesses Need a Robust IP Communications Platform

It’s increasingly common for organizations to grow beyond headquarters to branch locations. Even small businesses use this strategy to better serve customers, gain needed skill

08-Aug-16

Creating Better Customer Experiences One Call at a Time

If you make money using the phone, then your business phone system needs to be a business enabler, not inhibitor. Your prospects must be able

18-Jul-16

Communications as a Service: ‘Cloudifying’ the PBX

The cloud has had a dramatic impact on the way we do business, impacting everything from infrastructure to user access. Applications have broken free from

27-Jun-16

4 Reasons Why SIP Trunking is the Perfect Match for UC Solutions

SIP trunking comes with many benefits – reduced telecom costs, cloud functionality and ease of capacity expansion are just a few. When paired with other

02-Jun-16

Why Smart Businesses View the Contact Center as a Profit Center

In today’s hyper-competitive, customer-driven business climate, organizations are focusing on the delivery of an exceptional customer experience. That’s driving technology investments to help optimize every

28-Mar-16

10 Ways Your Phone System Improves Your Customers’ Experience

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable,

03-Mar-16

Why Medical Practices Should Embrace Unified Communications

Technological advances have shined new light on the critical role of effective communication in medical practices. Better communication can dramatically improve the quality and frequency

09-Feb-16

Your Phone System Can Boost the Value of Your CRM

Today’s customer expects a seamless experience no matter how they choose to do business. To be competitive, organizations must provide customers with multiple communications options,

11-Jan-16

A Phone System that Maximizes Your Control

With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one

31-Aug-15

Hosted or On-Premises? Factors to Consider When Choosing a Phone System

A hosted or cloud-based Voice over IP (VoIP) phone system offers a number of advantages. If you’re already using VoIP-compatible phones, which many organizations are,

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