Voice Over IP (VoIP) Phone Systems
At Eastern DataComm, our VoIP phone systems help schools, state and local government agencies, and businesses across the East Coast modernize daily communication and emergency response with FCC-ready 911, paging, and mass alerts. Our manufacturer-agnostic approach pairs VoIP phone options with a voice over IP service that fits your business needs, integrates with paging and clocks, and supports on-campus and remote users.
- Mitel Gold Partner and Zoom Up Silver Partner
- ZeroNow Trusted Partner for school safety
- East Coast coverage with New Jersey as our Home Base and offices across the eastern seaboard
Why Choose EasternData Comm for Your VoIP Phone Systems?
Eastern DataComm designs, implements, and supports VoIP phone systems that anchor your facility’s business communications and safety plans. Our voice over IP services can connect your phone system with paging, clocks, signage, and emergency notification so people get the right message fast.
What you get
- Integrated safety and paging: Direct tie-ins with emergency notification systems, and paging, bells & clocks. Make overhead announcements from any IP phone and initiate sitewide alerts when needed.
- Deployment that fits IT: On-premises, private cloud-based phone system, or hybrid. We plan enterprise VoIP deployment, QoS, survivability, and E911 routing.
- Manufacturer-agnostic guidance: A trusted Mitel Gold and Zoom Up Silver Eastern DataComm can specify the VoIP system mix across desk phones, softphones, and mobile apps.
- Reliability and compliance: 911 direct-dial and dispatchable location aligned with Ray Baum’s Act and Kari’s Law, with clear call paths across campuses and sites.
- Lifecycle support: Design, provisioning, cutover, training, and ongoing phone service with one team and a single phone number (201-457-3311).
Who we serve
- Education
VoIP solutions for schools that integrate paging and mass notification (LENS). - State and Local Government & Municipal Agencies
Multi-site VoIP for government facilities with role-based routing and remote work support. - Business
VoIP business phone services for single or multi-location teams using softphones, desk phone options, and mobile.
What Is VoIP?
VoIP (voice over internet protocol) phone systems boast greater flexibility, advanced features, ease of accessibility, advanced security, crystal-clear call quality, lower overall costs, and immense scalability.
They are a natural fit that serves best against the needs of school districts, state and local government agencies, and businesses.
How VoIP systems work
- Your handset or app turns speech into data packets and sends them across your LAN/WAN or the internet.
- SIP trunks or gateways connect voice over IP to the public telephone network.
- QoS, E911, and survivability settings keep voice calls clear and reachable.
- Integrations link the IP phone system with paging, clocks, signage, and alerting.
Advantages of VoIP
- Flexible deployment with an on-premises, private cloud-based phone system, or hybrid design.
- Centralized management for business communication, detailed call routing, and recording.
- Options for continuity using UPS, LTE/dual WAN failover, and SD-WAN.
Setbacks of VoIP That We Address
- Network or power issues can disrupt VoIP. At Eastern DataComm, we plan for redundancy, PoE/UPS power, and QoS tuning, so your communications remain reliable—even during outages.
Is VoIP right for you?
Education, government, and business teams use voice over IP solutions to support paging, phone features like call monitoring, and safety workflows.
Eastern DataComm Is Proud to Be a ZeroNow Trusted Partner
ZeroNow is a community designed to drive ideas, innovation, and investment to advance school safety. The organization is driven to increase the pace and scale of technology innovation, ideas, and investment in school safety, designed to bring about real change now. And we share that drive and commitment.
Eastern DataComm is thrilled to join ZeroNow in its mission to make our schools and communities safer through innovative initiatives and technology-led change.
Eastern DataComm Is a Certified Zoom Up Silver Partner
Eastern DataComm is proud to be recognized as a Zoom Up Silver Partner, a designation that reflects our commitment to providing future-ready communication solutions for businesses, government agencies, and school districts. As part of the Zoom Up Partner Program, we work closely with Zoom to bring our clients the latest in cloud-based phone systems and unified communications technology.
Zoom has become a leader in modern communications, known for its scalable, secure, and user-friendly platforms. From Zoom Phone to Zoom Meetings and Zoom Rooms, their solutions empower organizations to stay connected and collaborate effectively in a hybrid world. By aligning with Zoom, Eastern DataComm ensures that our customers benefit from seamless integrations, reliable performance, and intuitive interfaces that enhance productivity and communication across all levels of your organization.
Committed to Safety Through Technical Excellence
We work hard to provide effective technology and communication solutions that keep schools, businesses, and municipalities connected and safe. Our mission is simple: to develop and spread technology that safeguards our communities. By combining VoIP phone systems with paging, video surveillance, and emergency notification platforms, we provide end-to-end communication that not only protects people but also strengthens communities. We’re honored to receive this recognition and will continue our commitment to creating secure environments for all.
Mitel Revolution: Simplified Communication and Mass Alerts
Mitel’s revolutionary app brings all your communication tools into one easy-to-use platform. Whether for routine updates or urgent notifications, it ensures fast, reliable communication across multiple channels and devices. When emergencies arise, Revolution allows you to quickly notify everyone, keeping them informed and safe no matter where they are.
Streamlining Daily School and District-Wide Communication
From confidential interoffice calls to on-campus emergencies, schools have needs that set them apart from businesses and municipalities. At Eastern DataComm, we’re experienced in working with schools and districts to identify and address these needs while delivering customized solutions that ensure crystal-clear efficient communication.
Integrating with Your Other Technology Solutions
From access control systems to paging systems, there are several different technology pieces that a school or district might already use. Our VoIP solutions integrate seamlessly with other safety and communications technologies and can be implemented to improve the clarity and efficiency with which you communicate daily.
Bringing Your Phone Systems into FCC Compliance
Recent federal law updates, specifically Ray Baum’s Act and Kari’s Law, have enhanced the requirements for multi-line phone system functionality.
Specifically, Ray Baum’s Act requires that multi-line phone systems send dispatchable locations along with “call back” numbers each time a 911 call is executed.
Kari’s Law requires that these phone systems allow users to dial 911 without entering a prefix and mandates that notification to another resource (like a school security office, for example) is delivered whenever a 911 call is made.
You can learn more about these new requirements here.
And, when you choose to work with Eastern DataComm, you’ll experience the peace of mind that comes with knowing that your Mitel VoIP phone system is FCC-compliant.
Supporting Effective, Efficient Emergency Notification and Response
In an emergency, time is of the essence and can mean the difference between safety and tragedy. That’s why, at Eastern DataComm, we ensure that our VoIP systems integrate with our Lockdown and Emergency Notification System (LENS + OPTICS). By dialing a code on your VoIP phone, you can initiate a lockdown, shelter-in-place, or other emergency protocol within seconds of recognizing an active threat on your campus. The result is a fast, effective approach to urgent situations like an active shooter, intruders, and emergency weather conditions.
Comprehensive Notifications and Ease of Use by Design
With Mitel’s revolutionary app, aptly named ‘Revolution’, you’ll have access to an array of communication solutions that help address your routine and mass communication needs. The application is easy to use by design. It allows users to access all features from one simple yet powerful platform.
When an emergency occurs, you need a fast, effective, and reliable way to notify people and keep others safe.
Mitel’s routine and mass notification solution is designed to provide organizations with reliable communications across a wide range of channels and devices. This keeps everyone informed, safe, and connected during emergency situations, no matter where they occur.
Voice Solutions That Lead to Cost Savings
Create an end-to-end solution that allows you to connect to your existing carrier and save more with our integration-ready VoIP options.
VoIP-Enhanced Emergency Response
You already know how vital emergency notification and response are to ensuring that your buildings and grounds, as well as those who traffic them, are connected and protected. Mitel’s VoIP solutions create a foundation from which the most effective response possible can be taken as a result of clear, efficient communication during urgent events.
These VoIP solutions provide effective broadcast communications across your campus for your staff, students, teachers, parents, or emergency responders. From weather emergencies to potential physical security threats, you’ll have the ability to communicate campus-wide and beyond as quickly as possible. With other platform features like SMS messaging, call recording, and mass notification, you can initiate communication from anywhere.
Mobility When You Need it Most
With Mitel Revolution for iOS and Android, your teams stay connected on any device—perfect for hybrid staff, traveling employees, or remote learning environments. To keep the lines of communication open regardless of the type of device, Revolution is available on both Android and iOS platforms.
A Perfect Solution for Onsite and Hybrid Environments
We offer solutions that connect faculty, parents, teachers, and staff within the school and beyond. So you have options when it comes to what you’re sharing, with whom, and when – the perfect fit for in-school, remote learning, and office environments.
Quick Setup and Scalable Support
Since Mitel Revolution provides easy-to-implement integrations, you can get started in no time, and the solutions can scale to support large group communication with ease. Rest assured that with Revolution, you have a solution that fits your needs today, as well as one that can grow with you for tomorrow and thereafter.
Integrations for Learning
Connect VoIP with your daily tools: Microsoft Teams, Google Classroom, and other third-party platforms. Streamline operations while improving safety and communication.
Eastern DataComm Is a Trusted Provider of Mitel Solutions
Eastern DataComm has been a Mitel Gold Partner for over 15 years. We continue to partner with Mitel because of their innovative approach to telephony, easy-to-navigate management, and ability to integrate seamlessly with our solutions.
Mitel is a recognized global leader in communications today and has been for 45 years. Trusted by over 70 million customers, have confidence that you are in good company with platform users whose expectations have been met and exceeded by these communications technology solutions.
Featured Products
Mitel 6900 Series
Mitel’s 6900 VoIP Series is a line of desk phones equipped with clear audio, state-of the-art features, and a comprehensive set of accessories to improve productivity and efficiency for your organization.
The 6900 IP Series is a powerful business suite of desk phones with crystal-clear audio, Wi-Fi, and Bluetooth connectivity. Plus, the 6900 IP Series provides advanced features, and a broad array of accessories to improve productivity and mobility in today’s modern business environment.
Click on the image to get more information.
MiVoice 6900 Accessories
Work the way that works best for you with a suite of add-on peripherals that are designed to improve efficiency and mobility. In partnership with Mitel, we offer a variety of accessories that allow you to tailor your 6900 IP desk phone to fit your needs.
Mitel Revolution
Mitel Revolution is a state-of-the-art mass notification solution. It offers flexible, industry-leading features that improve communication, security, and emergency response capabilities.
From real-time notification alerts to facility-wide paging announcements to mobile-centric communications at the press of a button, the combined impact of Mitel Revolution and Eastern DataComm allows you to customize and leverage this powerful technological tool to address the needs of your business, municipality, or school district.
Mitel Revolution in Action on Campus
During emergencies, Mitel Revolution can send out mass notifications to students, faculty, and staff in seconds. During urgent situations, having everyone on the same page and responding appropriately as quickly as possible can make all the difference in mitigating damage and saving lives. Simplicity and the ability to respond quickly are absolute essentials. Revolution achieves both.
MiVoice Business
MiVoice Business provides you with the chance to improve the speed and quality of your business decisions by providing you and your employees with everything necessary to collaborate seamlessly, anywhere and anytime.
Complete Flexibility
Choose from on-premises, virtual, or private cloud deployments to fit your IT and budget needs.
Industry-Leading Communication
Mitel’s next-generation software is second to none, and their collaborative approach mirrors that of Eastern DataComm. Eastern DataComm + Mitel is the equation that provides our customers with the utmost in telephony hardware and service. Together, we deliver the best possible support for your VoIP needs backed by experience, dedication, and know-how. Mitel’s software integrates with tools like Microsoft Teams and Google Classroom, enhancing productivity and simplifying communication.
Future-Proof Your VoIP Solution
Mitel offers acceleration of new features and application deployment for VoIP solutions, so you always have the opportunity to take advantage of the latest advancements in voice and communications technology.
VoIP System Solutions You Can Count On
Our voice over IP solutions are:
- Easy to Use: Simple admin, intuitive phone options (desk, softphone, mobile), and responsive help desk support.
- Scales as You Grow: Add users, sites, and features without disrupting your business communication.
- Flexible Workflows: Conference bridges, video, paging tie-ins, and routing that match your business needs.
- Proven Platforms: Longstanding Mitel deployments supported by Eastern DataComm’s design and phone service team.
FCC 911 Compliance
We configure direct 911 dialing, internal notifications, and dispatchable location so your VoIP phone system aligns with the Ray Baum’s Act and Kari’s Law. Designs include routing, testing, and documentation that fit your environment.
Our Service Areas Across the East Coast
New Jersey,
Our Home Base
Florida
Georgia
South Carolina
North Carolina
Virginia
Maryland
Delaware
New York
Connecticut
Rhode Island
Massachusetts
New Hampshire
Maine
Connect to Business
Currently a MiVoice Connect (formerly ShoreTel) customer? View these resources to learn more about the benefits of transitioning to MiVoice Business.
Schedule a VoIP Phone Systems Consultation
For 35+ years, Eastern DataComm has helped schools, municipalities, and businesses across the Eastern seaboard keep people safe and operations running. Partner with us to get your phone platform as the backbone of your facility’s safety and communications so your team can act with confidence and clarity.
Close the gaps and unify daily calls with emergency alerts, tell us about your locations, users, and goals. Complete the form below, and our advisors will outline a practical path, deployment, integrations, and training built around your environment with enterprise-level VoIP phone systems.
Upon completion of the above form, an Eastern DataComm Safety & Communications Advisor will reach out to you to schedule your consultation.
Frequently Asked Questions
VoIP uses the internet to make and receive calls, while traditional phone systems rely on physical phone lines. VoIP provides more flexibility, cost savings, and features like call forwarding and voicemail-to-email, offering businesses a modern communication solution compared to outdated landline phones.
Switching to VoIP helps businesses save on phone costs, while offering flexibility with features like video conferencing, mobile access, and integration with cloud phone systems. A business phone system based on VoIP allows for seamless communication across locations and devices, enhancing business operations.
A VoIP phone system connects remote teams through cloud phone systems, allowing them to use mobile apps, softphones, and desk phones to make and receive calls from anywhere. This flexibility supports business continuity and ensures that communication stays uninterrupted regardless of where team members are.
