Archive Tag: VoIP

Case Study: Park Ridge (NJ) School District

District Implements Leading-Edge Communication And Emergency Notification Systems With Help From Eastern DataComm. The Park Ridge School District comprises three schools with more than 1,200 students from pre-kindergarten through grade 12. Events like Superstorm Sandy and the Sandy Hook Elementary School shooting were shocking demonstrations of the need for reliable emergency notification and communications systems. […]

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Our Approach: How Eastern DataComm Is Transforming The Way Our Customers Leverage Safety And Communications Technology

emergency communication system

Eastern DataComm provides schools, businesses, and municipalities nationwide with end-to-end solutions that are the right fit for their ever-evolving safety and communications needs. We have over 30 years of experience designing, installing, and maintaining safety and communications solutions for hundreds of our customers in the education, government, and business sectors. Whether you’re exploring: Telecommunications platforms […]

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6 Reasons to Upgrade Your Business Phone System

Businesses replace their desktop PCs about every five years. Mobile devices are replaced more frequently, especially for companies that allow employee-owned devices, because many consumers upgrade their smartphones and tablets as soon as they qualify for carrier discounts. Yet many organizations tend to cling to old phone systems for 10 to 20 years. To give […]

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The 8 Most-Asked Questions About Cloud Communications – Answered

81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some IT executives, failing to recognize the opportunities cloud solutions can bring to their businesses, are reluctant to adopt this new communications platform. Savvy CIOs view it as a key enabler […]

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Fear of Change in the Age of the Customer

Sometimes, we need to destroy the status quo to create a new model of engagement. Sometimes, the market does that for us and that can be even scarier. Change is always scary and overwhelming, especially when it comes to technology. But it is inevitable. The Cloud is changing the way businesses communicate.  Businesses have a […]

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Is It Time to Move Your Phone System to the Cloud?

Many organizations are using the cloud for some of their communications and collaboration tools. The cloud reduces or eliminates capital costs for on-premises hardware, offers more flexibility, shifts management and maintenance responsibilities to the cloud service provider, and allows you to pay as you go for what you need. Organizations are also moving their phone […]

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Tips & Tricks to Modernize Your Contact Center

Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just that. Take a look at some of the ways modern contact center solutions can help improve efficiency and productivity in your contact center: Embrace Multiple Channels A recent study of […]

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