It’s easy to justify delaying the upgrade or replacement of a phone system when the existing phone system seems to be working fine. However, an older system that still functions has a high risk of failure. Older cables and power supplies are prone to failure and may not be able to withstand a power a […]
Why Cloud Phone Systems Make Sense for Startups
Entrepreneurship is critical to both economic growth and innovation. Entrepreneurs have the power to influence how we live and work, and force companies and individuals to change their ways of thinking. As these ideas take hold and startups become financially successful, they create jobs, reinvest in the organization, and contribute to a healthy economy. Without […]
Is Your Old PBX System Hindering Your Employees’ Productivity?
Most employees today eschew the traditional 9-to-5 workday in favor of work-life balance and the ability to work when they want (and often where they want). The result often is an increase in productivity and a more satisfied workforce—a win-win for companies and their employees alike. Is your PBX system supporting your employees or hindering […]
3 Reasons Why Multisite Businesses Need a Robust IP Communications Platform
It’s increasingly common for organizations to grow beyond headquarters to branch locations. Even small businesses use this strategy to better serve customers, gain needed skill sets, and take advantage of lower real estate and labor costs. Mergers and acquisitions can quickly expand an organization’s geographic footprint. In addition, many employees now work remotely in home-based […]
Creating Better Customer Experiences One Call at a Time
If you make money using the phone, then your business phone system needs to be a business enabler, not inhibitor. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are, at the front desk, in a meeting or outside the office. That’s how you […]
Communications as a Service: ‘Cloudifying’ the PBX
The cloud has had a dramatic impact on the way we do business, impacting everything from infrastructure to user access. Applications have broken free from onsite hardware giving users the ability to work anywhere at any time. And it’s just getting started. Even business communications have been given the cloud treatment, enabling users to access […]
4 Reasons Why SIP Trunking is the Perfect Match for UC Solutions
SIP trunking comes with many benefits – reduced telecom costs, cloud functionality and ease of capacity expansion are just a few. When paired with other communications solutions such as unified communications, businesses are able to seamlessly integrate those benefits with UC functionality such as desktop sharing or instant messaging. By extending your onsite UC solution […]
10 Ways Your Phone System Improves Your Customers’ Experience
Business competition in today’s economy is fierce. Your customers expect the highest level of customer care, and you and your staff need to be reachable, professional and customer focused at all times – no matter where you’re located. If that’s your business model, is your phone system serving you like you serve your customers? Use […]
Why Medical Practices Should Embrace Unified Communications
Technological advances have shined new light on the critical role of effective communication in medical practices. Better communication can dramatically improve the quality and frequency of patient engagement, which can lead to better outcomes. By simplifying collaboration and making data more accessible, medical practices can save time and reduce errors, resulting in greater operational efficiency. […]
A Phone System that Maximizes Your Control
With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you do what any smart business person does – you conduct a thorough assessment of your options. […]
