Businesses replace their desktop PCs about every five years. Mobile devices are replaced more frequently, especially for companies that allow employee-owned devices, because many consumers upgrade their smartphones and tablets as soon as they qualify for carrier discounts. Yet many organizations tend to cling to old phone systems for 10 to 20 years. To give […]
Many government agencies at the state and local level still rely upon legacy phone systems or Centrex-type services leased from carriers. These older systems are difficult to manage, expensive to maintain, and lack many of the features of a modern communications platform. Designed when most workers sat at desks throughout the day, they are incapable […]
Bought to you by: Renee Chang is a software developer for a large audiovisual technology company based in Southern California. When COVID-19 struck and tech companies led the work-from-home charge in early March, Chang’s company opted to stay the course. As surrounding organizations continued to send employees home, Chang’s colleagues wondered why their company had no similar […]
81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some IT executives, failing to recognize the opportunities cloud solutions can bring to their businesses, are reluctant to adopt this new communications platform. Savvy CIOs view it as a key enabler […]
If you make money using the phone, then your phone system needs to be a business enabler, not an inhibiter. It needs to differentiate your business from your competition. Your prospects must be able to reach you in a timely manner. Your customers need to find you wherever you are, at the front desk, in […]
You’re busy running your company—who has time to spend managing a phone system? Discover how ShoreTel Connect delivers an experience and quality of service that customers love. Call us today to discuss ShoreTel Connect for your business! […]
According to Techaisle’s 2017 Top 10 SMB (small to midsize business) Business Issues, IT Priorities and IT Challenges report, the No. 2 IT priority is collaboration, behind the cloud and ahead of mobility and security. That’s a pretty powerful statement. Smaller organizations, on average, are saying that the ability of IT to support business collaboration […]
K-12 and higher education school administrators have become just as mobile as the learning environments in their schools. Administrators are constantly visiting classrooms and buildings, meeting with parents and teachers, attending professional development workshops, and collaborating with fellow education professionals. Administration is no more tied to a desk than a child’s education is. And like […]
Research firm IDC just published its Semiannual Mobility Spending Guide, showing continued strong investments in mobile devices, applications and services. The healthcare industry is leading the way in mobile, with projected spending that’s more than twice the overall average. In healthcare, mobile devices are being used to improve both operational efficiency and the quality and […]
It’s easy to justify delaying the upgrade or replacement of a phone system when the existing phone system seems to be working fine. However, an older system that still functions has a high risk of failure. Older cables and power supplies are prone to failure and may not be able to withstand a power a […]
